Mortgage servicers are responsible for handling the day-to-day processing of mortgage loans. These responsibilities include processing borrower payments, transferring funds to trustees and investors, and answering borrower inquiries. Mortgage servicers are also responsible for handling delinquent loans when a borrower is late making payments. If a borrower does not cure the delinquency, mortgage servicers are responsible for choosing whether to pursue a foreclosure sale or to implement a loss mitigation option.
Margaret R. Dewar,
Regulation X: A New Direction for the Regulation of Mortgage Servicers,
Emory L. J.
Available at: https://scholarlycommons.law.emory.edu/elj/vol63/iss1/4